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Privacy Policy

What we collect, how we use it, and the rights available to you.

Last Updated: September 19, 2026

StratoSwitch ("StratoSwitch," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through stratoswitch.com (the "Site"), how we use and protect it, and the choices and rights available to you. It applies to visitors of the Site and to anyone who submits information to us through our contact or quote-request forms.

In short: we don't use advertising cookies, analytics trackers, or third-party tracking pixels on this Site, and we don't sell your personal information. Every font, script, and image on this Site is served from our own server — nothing is loaded from Google, Facebook, or any other third-party tracking network.

1. Information We Collect

Information you provide to us. When you submit our contact or quote-request form, we collect what you enter — typically your first and last name, business email address, phone number, company name, approximate company size, the service you're interested in, and any details you share about your current phone system. We also collect information you send us directly by phone or email.

Information collected automatically. Like most websites, our web server automatically logs standard technical information for every visit — IP address, browser type, referring page, and the date and time of the request. These are ordinary server logs used for security and troubleshooting; we do not combine them into a persistent advertising profile.

Cookies and similar technologies. This Site does not use cookies for advertising, analytics, or cross-site tracking, so we don't run a cookie banner — there is no non-essential tracking to get consent for. If that ever changes, we will update this policy and add appropriate notice and choice mechanisms first.

2. How We Use Your Information

We use the information above to:

  • Respond to your quote requests, questions, and support inquiries;
  • Provide, maintain, and support the communications services you purchase from us;
  • Send you information you've requested about our services;
  • Maintain accurate business and billing records; and
  • Protect the security and integrity of our Site and services.

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not use it to serve you targeted advertising.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only with:

  • Service providers who process it strictly to operate the Site or deliver our services. Our contact form is processed by Formspree, Inc., which receives form submissions and forwards them to us by email — see Formspree's privacy policy.
  • Carriers, hardware vendors, and subcontractors, where necessary to install, provision, or support the communications services you've purchased, and only to the extent needed for that purpose.
  • Law enforcement or other parties when required by law, subpoena, or legal process, or to protect the rights, property, or safety of StratoSwitch, our customers, or others.
  • A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to the same commitments described here.

4. Data Retention

We retain your information for as long as reasonably necessary to respond to your inquiry, provide our services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When it's no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

5. Data Security

We use reasonable administrative and technical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. We aim to honor these rights for all visitors, regardless of location, to the extent they apply.

European Economic Area, United Kingdom, or Switzerland (GDPR / UK GDPR).

You have the right to access, correct, or delete your personal data; to restrict or object to our processing of it; to receive a copy of it in a portable format; and, where processing is based on consent, to withdraw that consent at any time. Our legal basis for processing form submissions is our legitimate interest in responding to your inquiry and, where you become a customer, performance of our contract with you. You also have the right to lodge a complaint with your local data protection supervisory authority.

California residents (CCPA / CPRA).

You have the right to know what personal information we collect, to request deletion or correction of it, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under California law, so no opt-out is necessary. We will not discriminate against you for exercising any of these rights.

Other U.S. states (Virginia, Colorado, Connecticut, Utah, and others with comprehensive privacy laws).

These laws generally provide similar rights to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising or profiling — neither of which we engage in. You may exercise these rights using the contact information below.

All other visitors.

Regardless of where you're located, you may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete it, and we will make a good-faith effort to honor that request.

To exercise any of these rights, email sales@stratoswitch.com with the subject line "Privacy Request." We may need to verify your identity before completing certain requests.

7. International Visitors

StratoSwitch is based in Cypress, Texas, USA, and our services are primarily offered to businesses in the United States. If you access our Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.

8. Children's Privacy

Our Site and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Do Not Track

Because we do not track visitors across third-party sites or serve behavioral advertising, there is no cross-site tracking for a "Do Not Track" browser signal to disable.

10. Third-Party Links

Our Site may link to third-party websites, such as carrier or manufacturer partner sites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this page with an updated "Last Updated" date, and provide additional notice if we make material changes.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

StratoSwitch
13529 Skinner Rd Ste. C, Cypress, TX 77429
Phone: (832) 844-2900
Email: sales@stratoswitch.com